Leadership Training & Development
This program is ideal for entrepreneurs, professionals, and organizations seeking to elevate team performance. A common challenge many companies face today is the soft skills gap between generations. Bridging this gap with gratitude and compassion and through intergenerational communication training can significantly improve productivity, enhance job satisfaction, and reduce employee turnover.
Whether your team needs stronger communication, collaboration, sales, or leadership skills, customized training and development programs deliver measurable results. Tailored to your organization’s unique needs, this approach equips employees to work more effectively with others—driving engagement, performance, and ROI.
Struggles you may have
Productivity issues
- Low productivity 
- Poor morale 
- Weak communication between employees or teams 
- Lack of collaboration 
- High employee turnover 
- Lack of soft skills in some workers 
- Poor exit or Glassdoor reviews from past employees 
- Lack of bandwidth or staff to implement the plan for addressing known issues 
- Difficulty attracting strong candidates 
- Excessive operating costs 
- Low self-confidence - Sales issues
- Low closing rates 
- Lost sales 
- Fear of asking for the sale ("professional friend") 
- Inadequate follow-up 
- Lack of time to do sales training 
- Inconsistent processes and usage 
- Converting contacts into customers (or at least referrers) 
Training & Coaching may include
- Work with company leaders to hone the areas of focus for training - World-class communications 
- New or improved sales and customer experience processes 
- Interpersonal soft skills geared toward millennials and the generations who work with or manage them 
- Collaboration 
- Conflict resolution 
 
- Create a training plan for process and skill development for new and current employees 
- 1 x 1 meetings with individuals as needed 
- Conduct training or coaching 
- Provide reports on completion of training and coaching 
Looking to elevate team performance? Schedule a quick, complimentary call to explore how I can help improve communication, collaboration, and productivity.
Successes
150% Increase in Sales Revenue
“Our sales became stagnant, so we hired Margo Wickersham to evaluate and diagnose the strategic solution to our sales tactics and processes. The results from her work generated a 150% increase in sales! She has world-class strategies and sales processes. Shifts in the way our customers shop meant that what we had been doing was no longer working. She quickly assessed our business, processes, and team performance.”
More Results
- Increased partner revenue by 20%+ 
- Raised partner satisfaction by 26% 
- Increased internet resources at Dell use by 45% 
- World class strategies that improved close rates by 500% 
- Sales for the lowest performing reps increased by 800%+ 
- Sales for average-performing reps increased by 40% 
- Sales for the highest performing reps increased by 25% 
- Increased employee retention by 35% 
THE WORLD-CLASS STRATEGIES THAT INCREASE PERFORMANCE
Diagnostics
Ideal for organizations that want increased productivity, sales and employee retention. Leaders know they have opportunities to improve and are so busy running the business, they don’t have time to research and diagnose the issues hindering success.
Plan
Ideal for organizations who have already identified the issues, but don’t know what next steps to take to increase company performance. These leaders are so focused on other initiatives, they don’t have bandwidth or staff to develop the roadmap for implementing the processes and changes required for success.
Implement
The ideal option for organizations that have identified their key challenges and developed a strategic plan. This done-for-you implementation service is designed for leaders who have a world-class strategy but lack the time or internal resources to execute it effectively.
Contact me to book a workshop now, or to explore how I can help!

 
                     
             
             
            