Compassionate leaders create the best cultures.
I help people develop compassionate leadership skills that increase job satisfaction, improve productivity and increase employee retention.
Success Stories
Dell
Dell had a problem with sales team adoption of new web-based processes. Inside sales reps worried that customers going to Dell.com for service would result in the loss of their jobs. Dell needed a way to reassure the reps so they would adopt the new process.
Actian
Pervasive Software, (later acquired by Actian) was a 26 year old integration software company that was growing at a slower pace than the industry. The company needed to know what was hindering revenue growth and a plan for ramping growth more rapidly.
Kyle Chapman Motors
After 50 years of success selling used cars at several locations in Austin, Kyle Chapman Motors’ sales declined. Previously high performing reps were selling few or no cars. The company needed to diagnose the cause and fix the problem fast.
“Margo knows how to get things done and works cross-functionally within dissimilar corporate structures very well. She very quickly gains an understanding of a business problem or objectives and goes to work to solve it.
She has incredible communication skills and works well with a wide variety of people. She is skilled in the art of building consensus among disparate individuals and organizations. She’s a strong leader who excels at team-building as well as project management. True professional, trustworthy, respected by others…”
Kenny Hill, Senior Manager at Dell